How to Book a One-on-One Tutoring Appointment

  • Steps: (Download the step-by-step guide here)
  1. If this is your first time, please register for an account on our tutoring scheduling system at Please answer all the questions in detail. Additionally, please fill in your English first and last names, and full Chinese name, for the two questions on the registration page. To make sure you will receive notifications from the system, please do not change the emailing options. When you finish registration, you will receive a registration confirmation email from the system. 
  2. Upon login, select a “white” time slot on the schedule for either the Main Campus (Room 101, Pu Building)the Gongguan Campus (Library 3F), or Onlin Sessions (Online Meeting Room by clicking the JOIN OR START ONLINE CONSULTATION button on the pop-up screen of the booked slot), to make an appointment with one of our tutors.
  3. Please answer all questions in detail regarding speaking or writing tutoring in the appointment form. Select N/A to the questions regarding writing or speaking tutoring as needed. Please tell us your expectations and needs in the text area of the last question. Remember to upload one or more files for discussion. (Format: .pdf, .doc, .docx; File size: 5 MB)
  4. Arrive at Room 101 Pu Building on NTNU’s Main Campus, or the Library 3F tutoring room on NTNU’s Gongguan Campus as scheduled. Please have your student/staff ID card, printed materials and/or electronic device with the files.
  5. Then, finish the satisfaction survey ( before you leave.
  6.  If you have an edited version of your document(s), you can upload them onto the system by editing your appointment on the scheduling system.
  • Example:
    One-on-one tutoring sessions can be booked 2-14 days in advance. For example, Mr. Johnson wants to make an appointment on January 15th. The furthest date he can book the session from is January 1st, and the nearest date he can book the session from is January 13th.  
  • 1 session at most can be offered per person per day.
  • Cancellation of an appointment is only allowed in the case of an emergency. If there is an emergency, students should notify the center by phone immediately (02-7749-5903) or sending emails first ( if it’s out of office hours and phone the center right after when it’s in office hours. Cancellation without notifying the center or within three days before the appointment date will be marked “missed” and student marked “missed” will be locked out of our scheduling system and unable to make future appointments for the next 1 month (excluding summer and winter breaks).

Valid Applicants

  • Students (including postdoctoral researchers) and administrative staff at NTNU; students at NTU or NTUST currently taking EMI courses at NTNU


1. Sessions are offered by appointment during the times listed in the calendar below and should be scheduled at least 3 days prior to the desired appointment date. Sessions are blocked for one hour; 50 minutes will be student-tutor engagement time, and the remaining 10 minutes will be used by the tutor for record keeping. 

2. A student’s first “no-show” will result in being locked out of our scheduling system and unable to make future appointments for one month (summer and winter breaks excluded). The tutor will only wait for 15 minutes. Being over 15 minutes late will result in being considered a “no-show”.

3. Under the circumstances of the student’s doing sessions on another person’s behalf or not following the tutoring procedures and regulations, the tutor can end the session according to CAL’s regulations, and the session will be considered a “no-show”. 

4. Tutors do not offer services relating to translation, word-for-word editing and revising, job interviews, workplace conversation, or daily conversation.

5. 1 session at most can be offered per person per day.

6. Some sessions might be conducted by 2 tutors so as to improve the quality of the future sessions; all tutors have signed the NDA to prevent from any data disclosure to a third party. 


2024 Spring Semester Tutoring Shifts (2024.03.04-2024.06.07)